1. Introduction
Maison Celestie (“we”, “our”, “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, products, and services.
2. Information We Collect
We may collect the following types of information:
Personal identification details such as your name, email address, phone number, and shipping/billing addresses.
Payment information for order processing (credit/debit cards, Apple Pay, Tabby, etc.).
Information about your interactions with our website (IP address, browser type, pages visited).
Preferences, feedback, and any communication with our support team.
3. How We Use Your Information
We use your personal information to:
Process and fulfill orders, including shipping and international deliveries.
Communicate with you regarding your orders, promotions, updates, and inquiries.
Improve our website, products, and services.
Comply with legal obligations.
4. Cookies and Tracking Technologies
Our website may use cookies, pixels, and other tracking technologies to enhance user experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your data with:
Shipping carriers for order delivery.
Payment processors to complete transactions.
Legal authorities if required by law.
6. International Shipping & Privacy
Maison Celestie ships internationally. Your personal data may be transferred to countries outside the UAE for order processing. We ensure your data is treated securely and in accordance with applicable privacy laws.
7. Data Retention
We retain personal data only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.
8. Children’s Privacy
Our products and website are not intended for children under 18. We do not knowingly collect personal data from minors.
9. Your Rights
You have the right to:
Access, correct, or delete your personal data.
Withdraw consent for data processing.
Opt out of marketing communications.
To exercise your rights, contact us at info@maisoncelestie.com
10. Security Measures
We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.
11. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be reflected on this page with the effective date. We encourage you to review this page regularly.
12. Contact Us
For any privacy-related questions or concerns, please reach out to us:
Email: info@maisoncelestie.com
Website: https://maisoncelestie.com
